Privacy Policy – esskompass.com

1. General Information

We take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, and safeguard your information when you use esskompass.com and our mobile apps (iOS & Android).

Controller:
Esskompass
[Company Name or Owner]
[Address]
Email: [Your Email Address]

2. Data Collection and Use

a) When Using the Website or App

We automatically collect:

• IP address

• Date and time of access

• Browser type and operating system

• Referrer URL

• Accessed pages

Legal basis: Art. 6(1)(f) GDPR – legitimate interest in operating the platform.

b) When Placing Orders or Registering

We collect:

• Name, address, phone number, email

• Payment data

• Order details

These details are shared with the selected restaurant/vendor to fulfill your order.

Legal basis: Art. 6(1)(b) GDPR – necessary for contract performance.

3. Newsletter

If you subscribe to our newsletter, we use your email address only for sending updates and offers. You can unsubscribe at any time.

Legal basis: Art. 6(1)(a) GDPR – your consent.

4. Cookies

We use cookies to provide core functions and improve your experience. Some cookies require your consent.

• Essential cookies: Art. 6(1)(f) GDPR

• Analytics/marketing cookies: Art. 6(1)(a) GDPR

5. Firebase (App Analytics)

Our mobile apps use Firebase by Google Ireland Ltd to collect analytics and crash reports. This helps us improve app stability and performance.

Collected data may include:

• Device and app info

• Crash data

• Usage patterns (e.g., screen views)

Legal basis: Art. 6(1)(a) GDPR – consent
More info: https://firebase.google.com/support/privacy

6. Location Data (Apps)

With your permission, the app may access your device's location to show nearby restaurants.

Legal basis: Art. 6(1)(a) GDPR – consent

7. Push Notifications

We may send push notifications (e.g., order updates) if you allow it. You can disable them anytime in your device settings.

8. Payment Methods

We offer the following payment options:

• PayPal
  https://www.paypal.com/privacy

• Credit Card / Bank Transfer
  (via payment service provider – please specify in full policy)

• Cash on Pickup / Delivery

Legal basis: Art. 6(1)(b) GDPR – order processing

9. Social Login

You can register or log in using:

• Google

• Facebook

• Instagram (via Meta)

We receive basic profile data like your name, email address, and profile picture.

Legal basis: Art. 6(1)(a) GDPR – consent
Privacy links:

• Google: https://policies.google.com/privacy

• Meta (Facebook/Instagram): https://www.facebook.com/privacy/policy

10. Your Rights

You have the right to:

• Access and correct your data

• Request deletion or restriction

• Object to processing

• Data portability

• Withdraw your consent

• File a complaint with a data protection authority

11. Data Security

We use SSL encryption and appropriate security measures to protect your data.

12. Changes to this Policy

This Privacy Policy is effective as of April 2025. Updates will be published on our website or in the app.